Deal with spills early
Blot or wipe spills promptly with a product suitable for the surface. Tell us about stains or delicate finishes before a visit.
Property care guide
Keep your space ready between visits.
Prepare your home or guest property for the visit, and keep it ready between cleans. ELCS brings the household cleaning kit. Airbnb hosts provide the on-site products and main equipment for their agreed turnovers.
A quick check before we arrive.
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Know who supplies what.
For household cleaning, we bring routine branded products and tools for your agreed clean. For Airbnb turnovers, hosts provide the products, main equipment, clean linen and guest stock; ELCS brings staff PPE, clean cloths and a small backup kit. Every property needs safe access, water and electricity.
Each property receiving a paid household cleaning visit receives one paper towel roll per calendar month, supplied on its first completed visit that month. Additional rolls are available by agreement.
Existing confirmed bookings and signed arrangements change only by written agreement. Laundry, guest restocking and specialist work are separately quoted.
See what is includedSimple habits between cleans
Match each product to the surface and follow the instructions on its label.
Keep touchpoints clean
Clean handles, switches, taps and other frequently touched surfaces regularly. Clean visibly dirty surfaces before using a disinfectant when one is needed.
Control moisture
Dry wet areas and report leaks early. Cleaning alone will not solve a continuing water or mould problem.
Stay stocked
Replace bin liners and check products before your next visit. Hosts should check clean linen and guest supplies before each turnover.
Before your home cleaning visit
ELCS brings the cleaning kit
- Branded surface, bathroom and glass cleaners matched to the property
- Suitable floor cleaner, such as Fabuloso where appropriate
- Bathroom and toilet cleaners, glass cleaners, suitable kitchen degreasers and dishwashing products for the agreed work
- Cloths, non scratch pads, cleaning bin bags, standard tools and assessed equipment
- One paper towel roll per serviced property each calendar month
Before the team arrives
- Flag stone, wood, treated glass or other delicate surfaces and share product instructions
- Check that water, electricity and safe access are available
- Tell us about product restrictions or any task needing specialist equipment
- Keep pets and personal items safely clear of the work area
Existing confirmed bookings and signed arrangements change only by written agreement. Laundry, guest restocking and specialist work are separately quoted.
Before your Airbnb turnover
Host cleaning cupboard and equipment
- Suitable labelled surface, floor, bathroom, toilet, glass and kitchen cleaning products for the approved tasks
- Correct bin bags, paper towels and other agreed consumables
- A safe working mop, bucket, broom, dustpan and vacuum where required
- Any agreed property-specific tools, with storage and operating instructions
- Confirm stock, surface restrictions and equipment readiness before each turnover
ELCS brings the team, staff PPE, clean cloths and a small backup kit. The host inventory remains the main supply for the visit.
Guest ready setup
- Enough clean sheets, pillowcases, towels and protectors for each bed and guest
- Three complete linen sets per bed as a planning target, or another arrangement agreed in writing
- Guest consumables and an agreed restocking quantity, such as toilet paper and hand soap
- Any property specific welcome items listed in the turnover checklist
- Clear check out, check in and inventory instructions
Scope matters
Changing linen and restocking from supplies already at the property may be included in the approved turnover checklist. ELCS-provided products or equipment, washing linen, buying supplies, deep cleaning and repairs need separate written approval and an agreed price. If essentials are missing or equipment is unsafe, contact ELCS before the visit. Existing confirmed arrangements remain as agreed.
Use products safely
Read product labels and use only on suitable surfaces. Clean dirt from a surface before disinfecting it when disinfection is appropriate. Never mix bleach or disinfectants with other cleaners. Keep products away from children and pets, and ventilate as the product instructions require.
Guidance: CDC: When and how to clean and disinfect your home; CDC: Cleaning and disinfecting with bleach; EPA: Read the label first.
Plan your next visit
Tell us about the property, its surfaces, access and any special requirements. We confirm the checklist, price and timing before accepting a booking.
A request is not a confirmed appointment. Read our Service Terms and Privacy Notice.
Explore services
Online assessment and site visits
The free initial Property Care assessment is online, using photos, video, WhatsApp or an arranged call. It does not include attendance at the property. If an on-site assessment is required, its travel fee is agreed in writing before ELCS travels. The agreed assessment travel fee is recorded separately on the invoice when the job agreement is confirmed. Any separately agreed cleaning attendance travel is identified clearly. The same visit is not charged twice, and payments already received reduce the remaining amount due. A site visit does not by itself confirm a cleaning appointment.